How to communicate effectively sans Water Cooler moments at work

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Serendipity is a much touted fallout of change meetings at the workplace, over coffee or on the way to the water-cooler. Eureka moments are heard of during such encounters. The move to remote working by large populations of knowledge workers has ensured that such chance encounters are few and far between. How does one communicate effectively in these times, such that the benefits of ensuing bonhomie and eureka-moments are not lost? How does one communicate effectively when there is an overflow of information over digital devices? Hear it from someone that has been researching the knowledge worker mindset for many years and benefit from her access to 20 years of academic research.

Karen Plum is the director of research and development at Advanced Workplace Associates, the pioneer in the domain of Workplace Transformation. In a 10-min talk, she talks about effective communication at times when there is an overflow of information. Hosted by workplace strategist Parthajeet Sarma.

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