TERMS AND CONDITIONS

Blend.world & iDream.in

Last Updated: December 1, 2025

1. INTRODUCTION AND ACCEPTANCE

1.1 About These Terms

These Terms and Conditions (“Terms,” “Agreement”) govern your access to and use of:

  • The website www.Blend.world (“Blend”)
  • The website www.iDream.in (“iDream”)
  • All products and services offered through these platforms (collectively, “Services”)

These platforms are owned and operated by iDream Advisory Services Pvt Ltd (“We,” “Us,” “Our,” or “Company”), a company registered under the laws of India with its registered office at F56 Moongipa Arcade, DN Nagar, Andheri West, Mumbai 400 053, India.

1.2 Acceptance of Terms

By accessing our websites, registering an account, making a purchase, or using any of our Services, you (“User,” “You,” “Your,” “Participant,” “Client”) agree to:

  • Be bound by these Terms in their entirety
  • Comply with all applicable laws and regulations
  • Accept our Privacy Policy and Cookie Policy (incorporated by reference)

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES.

1.3 Eligibility

To use our Services, you must:

  • Be at least 18 years of age, OR
  • Have parental/guardian consent if under 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Provide accurate and complete information during registration
  • Not be prohibited from using our Services under applicable law

1.4 Scope of Services

Our Services include, but are not limited to:

  • Online Courses: Self-paced and instructor-led digital learning programs
  • Workshops: Live, interactive training sessions (virtual or physical)
  • Events: Conferences, seminars, webinars, and networking events
  • Training Programs: Corporate and individual skill development programs
  • Consulting Services: Professional advisory and implementation services
  • Downloadable Resources: Templates, tools, guides, and digital materials
  • Memberships: Subscription-based access to exclusive content and communities
  • Certifications: Professional credentials and certificates of completion

We reserve the right to add, modify, or discontinue any Service at any time without prior notice.

2. ACCOUNT REGISTRATION AND SECURITY

2.1 Account Creation

To access certain Services, you must create an account by providing:

  • Full name and contact information
  • Email address and phone number
  • Payment and billing information
  • Any other information required for specific Services

2.2 Account Accuracy

You agree to:

  • Provide accurate, current, and complete information
  • Update your information promptly if it changes
  • Maintain only one account per person (unless authorized by us)
  • Not impersonate any person or entity
  • Not create accounts for fraudulent purposes

We reserve the right to suspend or terminate accounts with inaccurate or incomplete information.

2.3 Account Security

You are responsible for:

  • Maintaining the confidentiality of your password and login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach
  • Using strong passwords and enabling two-factor authentication where available

We are not liable for any loss or damage arising from your failure to protect your account.

2.4 Account Sharing Prohibition

  • Account credentials are personal and non-transferable
  • You may not share your login information with others
  • You may not allow multiple people to access your account
  • Corporate/team licenses are available separately for organizational use

Violation of this policy will result in immediate account termination without refund.

3. PRODUCTS AND SERVICES

3.1 Online Courses

Description: Digital learning programs accessible through our platform

Features:

  • Video lessons and instructional content
  • Downloadable resources and templates
  • Quizzes and assessments (where applicable)
  • Certificates of completion (where applicable)
  • Access to discussion forums or communities (where applicable)

Access Period:

  • Course-specific access duration will be clearly stated on the product page
  • Typical access periods: 6 months, 12 months, or lifetime access
  • Access begins upon successful payment confirmation
  • We reserve the right to extend or modify access periods

Prerequisites:

  • Certain courses may require prior knowledge or experience
  • Prerequisites will be clearly stated on the course description page
  • It is your responsibility to ensure you meet prerequisites before enrolling

3.2 Workshops

Description: Live, interactive training sessions conducted virtually or in-person

Types:

  • Virtual Workshops: Conducted via video conferencing platforms
  • In-Person Workshops: Conducted at physical venues

Registration:

  • Registration is confirmed only upon full payment
  • Limited seats available; registration is on a first-come-first-served basis
  • You will receive confirmation email with workshop details within 48 hours

Attendance Requirements:

  • Participants must attend the entire workshop to receive certificates
  • Virtual workshops require a stable internet connection and compatible devices
  • In-person workshops require adherence to venue rules and safety protocols

Recording and Materials:

  • Workshop recordings (if provided) are for personal use only
  • Materials shared during workshops are subject to intellectual property restrictions
  • Some workshops may not be recorded due to confidentiality or interactive nature

3.3 Events

Description: Conferences, seminars, webinars, and networking gatherings

Event Types:

  • Conferences: Multi-day professional gatherings
  • Seminars: Single-session expert presentations
  • Webinars: Online educational presentations
  • Networking Events: Professional connection opportunities

Tickets and Registration:

  • Event tickets are non-transferable unless explicitly stated
  • Early-bird pricing may be available; prices increase closer to event date
  • Group discounts may be available for corporate registrations
  • Event agenda, speakers, and timing are subject to change

Event Conduct:

  • Participants must adhere to the Code of Conduct (Section 6)
  • Disruptive behavior may result in removal without refund
  • Photography, recording, or live-streaming may be restricted

Cancellation by Organizer:

  • If we cancel an event, you will receive a full refund or credit toward future events
  • We are not liable for travel, accommodation, or other incidental expenses
  • Force majeure events may result in postponement or virtual format conversion

3.4 Training Programs

Description: Structured learning paths for individuals or organizations

Corporate Training:

  • Customized programs for organizational needs
  • Delivered on-site, online, or in hybrid format
  • Pricing based on participant numbers and program duration
  • Separate agreements may be required for enterprise clients

Individual Training Programs:

  • Multi-module learning journeys
  • May include coaching, mentoring, or personalized feedback
  • Progress tracking and performance assessments
  • Completion certificates upon meeting requirements

3.5 Consulting Services

Description: Professional advisory and implementation support

Scope:

  • Consulting engagements are governed by separate Statement of Work (SOW) documents
  • These Terms apply in addition to specific SOW terms
  • Consulting deliverables, timelines, and fees are project-specific
  • Intellectual property terms may vary by project

Engagement Process:

  1. Discovery call and needs assessment
  2. Proposal and SOW development
  3. Agreement signing and payment terms
  4. Project execution and delivery
  5. Completion and closure

3.6 Downloadable Resources

Description: Digital templates, tools, guides, and frameworks

License:

  • Personal, non-commercial use license unless otherwise specified
  • Commercial use licenses available for purchase separately
  • Attribution requirements may apply
  • No redistribution or resale permitted

Delivery:

  • Digital downloads available immediately upon purchase
  • Access through your account dashboard
  • Files provided in PDF, Excel, PowerPoint, or other specified formats
  • No physical products will be shipped

3.7 Memberships and Subscriptions

Description: Recurring access to exclusive content and communities

Membership Benefits:

  • Access to members-only content library
  • Discounts on courses, workshops, and events
  • Priority registration for limited-seat offerings
  • Exclusive community access and networking opportunities

Subscription Terms:

  • Membership fees billed monthly, quarterly, or annually as selected
  • Automatic renewal unless cancelled before renewal date
  • Cancellation takes effect at end of current billing period
  • No refunds for partial membership periods

Membership Levels:

  • Different tiers may offer different benefits
  • Upgrade or downgrade options available
  • Pricing may change with notice to existing members
  • Grandfathered pricing may apply to early members

4. PRICING, PAYMENT, AND BILLING

4.1 Pricing

Currency and Display:

  • All prices are displayed in Indian Rupees (INR) unless otherwise specified
  • Prices include applicable Goods and Services Tax (GST) as required by law
  • International customers may see prices in USD or other currencies
  • Currency conversion rates (if applicable) are determined by payment processors

Price Changes:

  • We reserve the right to modify pricing at any time
  • Price changes do not affect purchases already completed
  • Subscriptions renew at the then-current rate unless grandfathered
  • We will provide reasonable notice of significant price increases

Promotional Pricing:

  • Discounts, coupons, and promotional codes are subject to specific terms
  • Promotions cannot be combined unless explicitly stated
  • We reserve the right to cancel or modify promotions at any time
  • Fraudulent use of promotional codes will result in account termination

4.2 Payment Methods

We accept payment through:

  • Credit and debit cards (Visa, Mastercard, American Express, RuPay)
  • UPI (Unified Payments Interface)
  • Net banking
  • Digital wallets (Paytm, PhonePe, Google Pay, etc.)
  • Bank transfers (for certain services)
  • International payment methods (PayPal, Stripe, etc.)

Payment Processing:

  • Payments are processed through secure, PCI-DSS compliant third-party gateways
  • We do not store your complete credit/debit card information
  • Payment gateway terms and conditions apply
  • Payment confirmation may take 24-48 hours for certain payment methods

4.3 Invoicing and GST

GST Compliance:

  • GST is applicable as per Indian tax laws
  • GST rates may change in accordance with government regulations
  • Our GSTIN: 27AABCI0774M1ZB

Invoices:

  • Digital invoices will be sent to your registered email address
  • Invoices are available for download from your account dashboard
  • For GST input credit, ensure your billing details are accurate before purchase
  • Invoice corrections must be requested within 7 days of purchase

4.4 Corporate and Bulk Purchases

Corporate Billing:

  • Purchase orders (POs) accepted for orders above ₹50,000
  • Credit terms available for verified corporate clients
  • Separate agreement required for credit facilities
  • Payment terms typically Net-30 or Net-45

Volume Discounts:

  • Available for bulk purchases (5+ licenses/seats)
  • Contact our sales team for custom quotes
  • Group discounts vary by product and quantity
  • Cannot be combined with other promotions

4.5 Failed Payments and Outstanding Dues

Payment Failures:

  • Failed payments will suspend access to Services
  • You will be notified of payment issues via email
  • Access will be restored upon successful payment
  • Repeated payment failures may result in account termination

Outstanding Dues:

  • Unpaid invoices will accrue interest at 1.5% per month or maximum allowed by law
  • We reserve the right to engage collection agencies for overdue amounts
  • Legal action may be taken to recover outstanding dues
  • Collection costs and legal fees will be added to the amount due

5. REFUND AND CANCELLATION POLICY

5.1 General Refund Policy

In compliance with the Consumer Protection Act, 2019, we offer refunds under the following conditions:

Digital Products (Online Courses, Downloadable Resources):

  • 7-day money-back guarantee from date of purchase
  • Refund eligible if less than 20% of content has been accessed/downloaded
  • No refunds after 7 days or if more than 20% content consumed
  • Refund requests must be submitted in writing with reason

Physical Events and Workshops:

  • Cancellation more than 30 days before event: 100% refund minus processing fee (5%)
  • Cancellation 15-30 days before event: 50% refund
  • Cancellation less than 15 days before event: No refund; credit note for future events
  • No-show without cancellation: No refund or credit

Virtual Workshops and Webinars:

  • Cancellation more than 7 days before workshop: 100% refund minus processing fee (5%)
  • Cancellation 3-7 days before workshop: 50% refund
  • Cancellation less than 3 days before workshop: No refund; access to recording (if available)

Memberships and Subscriptions:

  • No refunds for current billing period
  • Cancellation takes effect at end of billing cycle
  • Annual subscriptions: Pro-rated refund if cancelled within first 30 days
  • Monthly subscriptions: No refunds; cancel anytime before next billing date

Consulting Services:

  • Refund terms specified in individual Statement of Work (SOW)
  • Typically no refunds after work has commenced
  • Disputes handled through dispute resolution process (Section 16)

5.2 Refund Process

How to Request:

  1. Email refund request to [hello@blend.world]
  2. Include order number, purchase date, and reason for refund
  3. Provide supporting documentation if applicable

Processing Timeline:

  • Refund requests reviewed within 5 business days
  • Approved refunds processed within 7-10 business days
  • Refunds credited to original payment method
  • Bank processing time may add 3-7 days

Refund Deductions:

  • Payment gateway charges (non-refundable)
  • Processing fees as specified
  • GST may be adjusted as per tax regulations

5.3 Non-Refundable Circumstances

No refunds will be provided if:

  • Refund window has expired
  • Terms of Service have been violated
  • Account has been terminated for misconduct
  • Content has been accessed beyond refund eligibility threshold
  • Downloadable materials have been fully downloaded
  • Promotional or discounted purchases (unless otherwise stated)
  • You change your mind without valid reason after refund period
  • Technical issues on your end (device compatibility, internet connectivity)

5.4 Event Postponement or Cancellation by Us

If we cancel or significantly modify an event:

  • Full refund of ticket price, OR
  • Credit toward future events (valid for 12 months), OR
  • Option to attend rescheduled event

We are NOT liable for:

  • Travel expenses (flights, trains, etc.)
  • Accommodation costs
  • Loss of time or business opportunities
  • Other incidental or consequential damages

5.5 Force Majeure

In case of force majeure events (natural disasters, pandemics, government restrictions, etc.):

  • Events may be postponed, cancelled, or converted to virtual format
  • You will receive full refund or credit for future events
  • No liability for consequential damages or expenses
  • Good faith efforts will be made to reschedule or provide alternatives

6. CODE OF CONDUCT AND USER RESPONSIBILITIES

6.1 Professional Conduct

All users must:

  • Treat instructors, facilitators, staff, and other participants with respect
  • Engage constructively in discussions and activities
  • Respect diverse opinions, backgrounds, and perspectives
  • Maintain professional communication at all times
  • Refrain from disruptive, offensive, or harassing behavior

6.2 Prohibited Conduct

You must NOT:

  • Harass, bully, threaten, or intimidate others
  • Use discriminatory, hateful, or offensive language
  • Share inappropriate, explicit, or offensive content
  • Spam or send unsolicited promotional messages
  • Engage in fraudulent activities or misrepresentation
  • Disrupt sessions with irrelevant or excessive commentary
  • Record, screenshot, or share content without authorization
  • Impersonate others or create fake accounts
  • Attempt to hack, bypass security, or access unauthorized areas
  • Use Services for any illegal purpose

6.3 Intellectual Property Respect

  • Do not share, copy, or distribute copyrighted materials
  • Do not use content for commercial purposes without license
  • Do not remove copyright notices or watermarks
  • Respect trademark and brand guidelines
  • Do not create derivative works without permission

6.4 Consequences of Violation

Violations may result in:

  • Warning and account suspension
  • Permanent account termination
  • Removal from events without refund
  • Legal action for damages
  • Reporting to law enforcement if applicable
  • Denial of future Services

6.5 Reporting Violations

To report misconduct:

  • Email [hello@blend.world]
  • Provide details, evidence, and context
  • Reports will be handled confidentially
  • We will investigate and take appropriate action within 7 business days

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Our Intellectual Property

Ownership: All content, materials, and intellectual property on Blend.world and iDream.in, including but not limited to:

  • Text, graphics, logos, images, videos, audio
  • Course content, workshop materials, templates
  • Software, code, databases, algorithms
  • Trademarks, service marks, trade names
  • Design elements, user interface, layout
  • Methodologies, frameworks, processes

Are owned by iDream Advisory Services Pvt Ltd or our licensors and are protected by:

  • Copyright laws (Indian Copyright Act, 1957)
  • Trademark laws (Trade Marks Act, 1999)
  • Patent laws (Patents Act, 1970)
  • Trade secret laws
  • International intellectual property treaties

7.2 Limited License Granted to You

Upon purchase or enrollment, you receive a limited, non-exclusive, non-transferable, revocable license to:

  • Access and view purchased content for personal use
  • Download specified materials for personal reference
  • Use templates and tools for your own professional work (non-commercial unless specified)

7.3 Restrictions on Use

You may NOT:

  • Copy, reproduce, or duplicate content for distribution
  • Modify, adapt, translate, or create derivative works
  • Sell, rent, lease, or sublicense access to content
  • Publicly display, perform, or transmit content
  • Remove copyright notices, watermarks, or attribution
  • Use content for training AI/ML models
  • Reverse engineer software or proprietary systems
  • Frame or embed our content on other websites
  • Use automated tools (bots, scrapers) to extract content
  • Share login credentials or allow unauthorized access

7.4 Commercial Use Licenses

For Commercial Use:

  • Contact us at [hello@blend.world]
  • Commercial licenses available for:
    • Corporate training and internal use
    • Consulting and client work
    • Resale or distribution
  • Pricing and terms vary by use case
  • Attribution requirements may apply

7.5 User-Generated Content

Content You Submit: When you post reviews, comments, questions, or other content (“User Content”), you grant us:

  • A worldwide, non-exclusive, royalty-free license
  • To use, reproduce, modify, and display your User Content
  • For promotional, educational, and operational purposes
  • In any media format

You warrant that:

  • You own or have rights to the User Content
  • Your content does not infringe third-party rights
  • Your content complies with these Terms

We reserve the right to:

  • Remove any User Content at our discretion
  • Edit or modify User Content for clarity or compliance
  • Use testimonials and feedback in marketing materials

7.6 Trademark Usage

Our Trademarks:

  • “Blend,” “Blend.world,” “iDream,” “iDream.in,” and associated logos are trademarks
  • You may not use our trademarks without prior written permission
  • Exceptions: Fair use for referencing our Services (e.g., “I completed a course at Blend.world”)

Third-Party Trademarks:

  • Product names, company names, and logos mentioned are property of respective owners
  • Mention does not imply endorsement or affiliation

7.7 Copyright Infringement Claims (DMCA Compliance)

If you believe your copyright has been infringed:

Contact our Copyright Agent:

  • Email: [hello@blend.world]
  • Subject: “Copyright Infringement Claim”
  • Include:
    • Your contact information
    • Description of copyrighted work
    • Location of infringing content on our platform
    • Statement of good faith belief
    • Statement under penalty of perjury
    • Your electronic or physical signature

We will investigate and take appropriate action within 10 business days.

8. DATA PROTECTION AND PRIVACY

8.1 Data We Collect

We collect and process:

Personal Information:

  • Name, email, phone number, address
  • Date of birth, gender (optional)
  • Professional details (company, job title, industry)
  • Payment and billing information

Usage Data:

  • Course progress, completion rates, scores
  • Login times, session duration, IP address
  • Device type, browser type, operating system
  • Pages viewed, features used, time on platform

Communication Data:

  • Support tickets, emails, chat messages
  • Feedback, reviews, survey responses
  • Event registrations and attendance

Marketing Data:

  • Newsletter subscriptions, preferences
  • Campaign engagement (email opens, clicks)
  • Social media interactions

8.2 How We Use Your Data

Purposes:

  • Provide and improve Services
  • Process transactions and send invoices
  • Communicate course updates, schedules, and reminders
  • Respond to support inquiries
  • Send marketing communications (with consent)
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations
  • Prevent fraud and ensure security

8.3 Legal Basis for Processing (India)

We process data based on:

  • Contract performance: Necessary to provide Services
  • Consent: For marketing communications and optional data
  • Legitimate interests: For analytics, security, and business operations
  • Legal compliance: To meet tax, accounting, and regulatory requirements

8.4 Data Sharing and Disclosure

We share data with:

Service Providers:

  • Payment processors (Razorpay, Stripe, PayPal, etc.)
  • Email service providers (for transactional and marketing emails)
  • Cloud hosting and storage providers
  • Analytics platforms (Google Analytics, etc.)
  • Customer support tools

Business Partners:

  • Co-instructors or facilitators for delivered courses
  • Event venues and co-organizers
  • Certification bodies (if applicable)

Legal Requirements:

  • Law enforcement or government agencies (when legally required)
  • In response to court orders or legal processes
  • To protect our rights, safety, or property

Business Transfers:

  • In connection with merger, acquisition, or sale of assets
  • Successor entities will honor these Terms

We do NOT:

  • Sell your personal data to third parties
  • Share data for unrelated marketing purposes without consent

8.5 Data Security

Security Measures:

  • SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive data
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Employee training on data protection
  • Incident response and breach notification procedures

Your Responsibility:

  • Use strong, unique passwords
  • Enable two-factor authentication
  • Keep account credentials confidential
  • Report suspicious activity immediately

8.6 Data Retention

Retention Periods:

  • Active account data: Retained while account is active
  • Inactive accounts: Deleted after 3 years of inactivity (unless required by law)
  • Financial records: 7 years (as per Indian tax law)
  • Marketing data: Until you unsubscribe or opt-out
  • Legal hold data: As required by ongoing litigation or investigation

8.7 Your Data Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

Access: Request a copy of your personal data

Correction: Request correction of inaccurate data

Deletion: Request deletion of your data (subject to legal retention requirements)

Portability: Request data in a structured, machine-readable format

Objection: Object to processing for direct marketing

Consent Withdrawal: Withdraw consent for optional data processing

To Exercise Rights:

  • Email [hello@blend.world]
  • Include your name, account email, and specific request
  • We will respond within 30 days

8.8 Cookies and Tracking

We use cookies for:

  • Authentication and session management
  • Preferences and settings
  • Analytics and performance monitoring
  • Advertising and marketing (with consent)

Cookie Types:

  • Essential cookies (required for functionality)
  • Analytics cookies (Google Analytics, Hotjar, etc.)
  • Marketing cookies (Facebook Pixel, Google Ads, etc.)

Your Choices:

  • Manage cookie preferences in your browser
  • Opt-out of analytics and marketing cookies through cookie banner
  • Note: Disabling essential cookies may affect functionality

8.9 International Data Transfers

  • Our servers may be located outside India
  • We use reputable cloud providers (AWS, Google Cloud, Azure, etc.)
  • Data transfers comply with applicable data protection laws
  • Adequate safeguards are in place for international transfers

8.10 Children’s Privacy

  • Our Services are not intended for children under 18
  • We do not knowingly collect data from children without parental consent
  • If we discover data from a child, we will delete it promptly
  • Parents/guardians may request deletion of child’s data

9. DISCLAIMERS AND LIMITATIONS OF LIABILITY

9.1 Educational Purpose Disclaimer

Our Services are provided for educational, informational, and professional development purposes only.

Not Professional Advice:

  • Content is NOT legal, financial, medical, or investment advice
  • Content is NOT a substitute for professional consultation
  • You should consult qualified professionals for specific advice
  • We are not liable for decisions made based on our content

9.2 No Guarantee of Results

We make NO guarantees, representations, or warranties regarding:

  • Specific outcomes, results, or performance improvements
  • Career advancement, salary increases, or promotions
  • Business success, revenue generation, or client acquisition
  • Certification or accreditation recognition by employers
  • Employment or job placement
  • Return on investment (ROI)

Results vary based on:

  • Individual effort, skill, and experience
  • Market conditions and economic factors
  • Industry-specific variables
  • Implementation quality
  • Factors beyond our control

9.3 Content Accuracy

While we strive for accuracy:

  • Content reflects best practices as of creation date
  • Industry practices, regulations, and technologies evolve
  • We do not warrant content is error-free, complete, or current
  • You should independently verify information before relying on it
  • Third-party information is not verified or endorsed by us

9.4 Third-Party Content and Links

Third-Party Resources:

  • Our Services may reference or link to external websites, tools, or resources
  • We do not endorse or control third-party content
  • We are not responsible for accuracy, availability, or legality of third-party content
  • Third-party sites have their own terms and privacy policies
  • Your use of third-party resources is at your own risk

Guest Instructors and Speakers:

  • Opinions expressed by guest instructors are their own
  • We do not necessarily endorse all views presented
  • Guest content is subject to these Terms

9.5 Technical Availability

Platform Availability:

  • We strive for 99% uptime but do not guarantee uninterrupted access
  • Services may be temporarily unavailable due to:
    • Scheduled maintenance
    • Technical issues or server problems
    • Cyber attacks or security incidents
    • Force majeure events
    • Third-party service provider failures

No Liability for Downtime:

  • We are not liable for lost access time
  • Extended downtime will result in access period extension
  • We will provide reasonable notice of scheduled maintenance

9.6 Device and Internet Requirements

Your Responsibility:

  • Ensure device compatibility (computer, tablet, smartphone)
  • Maintain stable internet connection (minimum 2 Mbps recommended)
  • Use updated browsers and software
  • Have necessary plugins (video players, PDF readers, etc.)

Not Our Responsibility:

  • Technical issues on your end
  • Incompatible devices or outdated software
  • Poor internet connectivity
  • Data charges from your service provider

9.7 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We shall NOT be liable for any:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Loss of goodwill or reputation
  • Personal injury or property damage
  • Emotional distress or mental anguish
  • Damages resulting from:
    • Use or inability to use Services
    • Unauthorized access to your account
    • Errors, omissions, or inaccuracies in content
    • Third-party actions or content
    • Suspension or termination of Services
    • Reliance on information from Services

Maximum Liability: Our total liability for any claims arising from these Terms or Services shall NOT exceed:

  • The amount you paid us in the 12 months preceding the claim, OR
  • ₹10,000 (Rupees Ten Thousand)

Whichever is LOWER.

9.8 Exceptions to Limitations

Limitations do NOT apply to:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded by law
  • Gross negligence or willful misconduct

9.9 Acknowledgment

By using our Services, you acknowledge:

  • You have read and understood these disclaimers
  • You accept the risks associated with online learning and services
  • You are solely responsible for how you apply learnings
  • Professional implementations require due diligence and qualified advice
  • You will not hold us liable beyond the limitations stated

10. CERTIFICATIONS AND CREDENTIALS

10.1 Certificates of Completion

Issuance:

  • Issued upon successful completion of applicable courses or programs
  • Completion requirements vary by product (typically 100% content viewed)
  • Delivered as digital PDF via email
  • Available for download from account dashboard

Timeline:

  • Issued within 7-14 days of meeting completion requirements
  • Expedited certificates available for additional fee (if applicable)

Certificate Information Includes:

  • Participant name (as registered)
  • Course/program title
  • Completion date
  • Unique certificate ID
  • Digital signature

Verification:

  • Employers or institutions may verify credentials with certificate ID

10.2 Professional Certifications

Where Applicable:

  • Some programs may offer professional certifications
  • Certification requirements include:
    • Course completion
    • Passing assessments (minimum score requirements)
    • Project submissions (where required)
    • Fee payment (if additional certification fee applies)

Accreditation and Recognition:

  • Certification accreditation status clearly disclosed on product page
  • We do not guarantee employer or institution recognition
  • Professional bodies may have their own recognition criteria
  • It is your responsibility to verify recognition with relevant authorities

10.3 Non-Transferable

  • Certificates are issued in the name of the registered participant
  • Certificates are non-transferable
  • Name changes require supporting documentation and may incur a fee

10.4 Revocation

We reserve the right to revoke certificates if:

  • Fraud or cheating is discovered
  • Course was not legitimately completed
  • Terms of Service were violated
  • Certificate was obtained through misrepresentation
  • Assessment or project work was plagiarized

10.5 Replacement Certificates

Lost or Damaged Certificates:

  • Request replacement through [hello@blend.world]
  • Replacement fee: ₹500 per certificate
  • Processing time: 5-7 business days
  • Original certificate details must be verified

11. CANCELLATIONS AND RESCHEDULING

11.1 Course Cancellation by Us

If we cancel a course:

  • Full refund provided, OR
  • Credit toward another course of equal or lesser value (valid 12 months), OR
  • Reschedule to next available cohort (for cohort-based courses)

Reasons for Cancellation:

  • Insufficient enrollments
  • Instructor unavailability
  • Technical or logistical issues
  • Force majeure events

Notice:

  • Minimum 7 days notice (where possible)
  • Email notification to all registered participants
  • Immediate refund processing initiated

11.2 Event/Workshop Rescheduling by Us

If we reschedule an event:

  • Notification sent as soon as possible
  • Option to attend rescheduled date, OR
  • Full refund if new date doesn’t work for you

Weather or Emergency Rescheduling:

  • In case of extreme weather, natural disasters, or emergencies
  • Safety is our priority
  • Virtual alternative may be offered where feasible

11.3 Rescheduling by You (Participant)

Course Rescheduling:

  • Cohort-based courses: May reschedule to next cohort (subject to availability)
  • Rescheduling fee: ₹500 or 10% of course fee (whichever is higher)
  • Request must be made at least 7 days before course start date
  • One-time rescheduling only

Event/Workshop Rescheduling:

  • Subject to availability and ticket type
  • May not be available for early-bird or promotional tickets
  • Rescheduling fee applies as per refund policy (Section 5)
  • Must be requested within specified notice period

12. FORCE MAJEURE

12.1 Definition

Force Majeure Events include circumstances beyond our reasonable control:

– Natural disasters (earthquakes, floods, cyclones, pandemics) – War, terrorism, civil unrest, riots – Government actions, restrictions, or mandates – Strikes or labor disputes (not involving our employees) – Internet or telecommunications failures – Power outages or infrastructure failures – Cyber attacks, hacking, or security breaches – Supplier or vendor failures – Any other cause beyond our reasonable control

12.2 Effect of Force Majeure

During Force Majeure events:

  • We are not liable for failure to perform obligations
  • Service delivery may be delayed, suspended, or modified
  • We will make reasonable efforts to minimize disruption
  • Alternative delivery methods may be offered (e.g., virtual instead of in-person)

12.3 Your Options During Force Majeure

  • Full refund of affected Services
  • Credit toward future Services (valid 12 months)
  • Reschedule to alternative date
  • Accept modified format (e.g., virtual delivery)

12.4 Extended Force Majeure

If Force Majeure continues for more than 60 days:

  • Either party may terminate the agreement
  • Pro-rated refunds will be provided for unused Services
  • No liability for consequential damages

13. MODIFICATIONS TO SERVICES AND TERMS

13.1 Service Modifications

We reserve the right to:

  • Modify, update, or discontinue any Service at any time
  • Change course content, materials, or delivery methods
  • Update features, functionality, or user interface
  • Modify pricing for future purchases
  • Add or remove Service offerings

Notice of Changes:

  • Major changes: 30 days advance notice (where practicable)
  • Minor updates: Effective immediately upon posting
  • Notification via email, platform announcements, or website

Impact on Active Enrollments:

  • Changes generally do not affect Services already purchased
  • Access period and core content remain as promised
  • Updates and improvements benefit existing users
  • Significant changes may be communicated directly

13.2 Terms Modifications

Updating These Terms:

  • We may modify these Terms at any time
  • Changes effective immediately upon posting for new users
  • Existing users: 30 days notice before changes take effect
  • Notice provided via:
    • Email to registered address
    • Prominent banner on website
    • In-platform notifications

Acceptance of Modified Terms:

  • Continued use after notice period constitutes acceptance
  • If you disagree with changes, you must stop using Services
  • Significant changes: We may require explicit acceptance

Version Control:

  • Terms are version-controlled with “Last Updated” date
  • Previous versions available upon request
  • Major version changes highlighted in change log

14. TERMINATION AND SUSPENSION

14.1 Termination by You

You may terminate at any time by:

  • Ceasing to use Services
  • Closing your account through account settings
  • Requesting account deletion via [hello@blend.world]

Effect of Termination:

  • Access to Services ends immediately or at end of billing period (for subscriptions)
  • No refunds except as specified in Section 5
  • Download available materials before termination
  • Account data retained as per retention policy (Section 8.6)

14.2 Termination by Us

We may terminate or suspend your account immediately without notice for:

Breach of Terms:

  • Violation of intellectual property restrictions
  • Sharing account credentials
  • Fraudulent activity or misrepresentation
  • Violation of Code of Conduct
  • Illegal activities

Payment Issues:

  • Failed payments or chargebacks
  • Disputed transactions found in our favor
  • Outstanding dues for more than 30 days

Abuse or Misuse:

  • Attempting to hack or compromise security
  • Excessive or unreasonable use (system abuse)
  • Harassment of staff or participants
  • Repeated violations despite warnings

Legal Requirements:

  • Court orders or legal mandates
  • Compliance with law enforcement
  • Protection of rights and safety

14.3 Effect of Termination

Upon termination:

  • All licenses granted under these Terms immediately terminate
  • You must cease using all Services and content
  • You must delete all downloaded materials (where applicable)
  • No refunds for terminated accounts (except as legally required)
  • Outstanding payments become immediately due
  • Sections that by nature should survive will remain in effect

14.4 Survival

The following sections survive termination:

  • Intellectual Property Rights (Section 7)
  • Disclaimers and Limitations of Liability (Section 9)
  • Indemnification (Section 15)
  • Dispute Resolution (Section 16)
  • Data Retention provisions (Section 8.6)
  • Payment obligations

15. INDEMNIFICATION

15.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless:

  • iDream Advisory Services Pvt Ltd and its affiliates
  • Directors, officers, employees, and agents
  • Partners, licensors, and service providers

From and against:

  • All claims, liabilities, damages, losses, costs, and expenses (including legal fees)

Arising from:

  • Your use or misuse of Services
  • Your violation of these Terms
  • Your violation of any law or third-party rights
  • Your User Content or submissions
  • Fraudulent or illegal activities by you
  • Negligence or willful misconduct by you
  • Your breach of confidentiality or intellectual property rights

15.2 Our Rights During Claims

If a claim is made against us:

  • We will notify you promptly
  • We reserve the right to assume exclusive defense and control
  • You must cooperate fully with our defense
  • You may not settle claims without our written consent
  • We may seek full reimbursement of legal costs

15.3 Exceptions

Indemnification does NOT apply to:

  • Claims caused solely by our negligence or misconduct
  • Claims arising from breach of these Terms by us
  • Circumstances beyond your reasonable control

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 Governing Law

These Terms are governed by:

  • The laws of India
  • Without regard to conflict of law principles
  • Specifically including:
    • Indian Contract Act, 1872
    • Information Technology Act, 2000
    • Consumer Protection Act, 2019
    • Digital Personal Data Protection Act, 2023

16.2 Jurisdiction

Disputes shall be subject to the exclusive jurisdiction of:

  • The courts located in Mumbai, Maharashtra, India
  • You irrevocably consent to this jurisdiction
  • You waive any objection to venue or convenience

16.3 Consumer Rights

Nothing in these Terms:

  • Affects your statutory rights under Indian consumer protection laws
  • Limits your right to approach Consumer Forums as per Consumer Protection Act, 2019
  • Restricts your access to legal remedies available under law

16.4 Dispute Resolution Process

STEP 1: Internal Resolution (Mandatory First Step) Before initiating legal proceedings, you must:

  • Send detailed complaint to [hello@blend.world]
  • Include:
    • Your name, account details, and contact information
    • Description of dispute with supporting documents
    • Desired resolution or remedy
  • We will:
    • Acknowledge receipt within 48 hours
    • Investigate thoroughly
    • Respond with resolution or explanation within 30 days

STEP 2: Good Faith Negotiation If Step 1 doesn’t resolve the issue:

  • Both parties agree to good faith negotiations
  • Senior management will be involved
  • Mediation may be suggested
  • Timeline: Additional 30 days

STEP 3: Consumer Forum (For Eligible Claims) If unresolved, you may approach:

District Consumer Disputes Redressal Commission:

  • For claims up to ₹1 crore

State Consumer Disputes Redressal Commission:

  • For claims between ₹1 crore and ₹10 crore
  • Appeals from District Commission

National Consumer Disputes Redressal Commission:

  • For claims exceeding ₹10 crore
  • Appeals from State Commission

Contact:

  • National Consumer Helpline: 1800-11-4000 or 14404
  • Online: consumerhelpline.gov.in
  • NCH Mobile App: Available on iOS and Android

STEP 4: Arbitration (Optional) By mutual agreement, disputes may be resolved through:

  • Arbitration under the Arbitration and Conciliation Act, 1996
  • Single arbitrator mutually agreed upon
  • Arbitration conducted in Mumbai
  • Arbitration in English language
  • Costs shared equally unless arbitrator decides otherwise
  • Award is final and binding

STEP 5: Litigation (Last Resort) If all else fails:

  • Legal proceedings in courts of Mumbai, Maharashtra
  • As per jurisdiction clause (Section 16.2)

16.5 Class Action Waiver

To the extent permitted by law:

  • You agree to bring claims individually, not as class actions
  • You waive right to participate in class action lawsuits
  • You may not consolidate claims with other users
  • Each dispute must be resolved on individual basis

Exception: This waiver does NOT apply where prohibited by law.

16.6 Limitation Period

Time Limit for Claims:

  • Claims must be brought within 2 years of the cause of action arising
  • Claims filed after this period will be time-barred
  • Exception: Fraud claims may have longer limitation periods as per law

17. MISCELLANEOUS PROVISIONS

17.1 Entire Agreement

  • These Terms, along with Privacy Policy and Cookie Policy, constitute the entire agreement
  • Supersede all prior agreements, understandings, and communications
  • No oral modifications are valid

17.2 Severability

  • If any provision is found invalid or unenforceable:
    • That provision shall be modified to the minimum extent necessary, OR
    • Severed from these Terms
  • Remaining provisions continue in full force and effect

17.3 Waiver

  • Our failure to enforce any right does not waive that right
  • Waiver of one breach does not waive future breaches
  • Waivers must be in writing and signed by authorized representative

17.4 Assignment

By You:

  • You may NOT assign or transfer your rights or obligations
  • Any attempted assignment is void

By Us:

  • We may assign these Terms or any rights/obligations without your consent
  • Assignment may occur in connection with:
    • Merger, acquisition, or sale of assets
    • Corporate reorganization
    • Transfer to affiliated entities

17.5 No Partnership

  • These Terms do not create any partnership, joint venture, employment, or agency relationship
  • You have no authority to bind us or make commitments on our behalf

17.6 Notices

Official Notices:

  • Must be in writing
  • Sent to addresses specified in these Terms
  • Email notices deemed received within 24 hours of sending
  • Physical mail deemed received 7 days after mailing

Your Contact Information:

  • You must keep email address current
  • Update contact information through account settings
  • We are not responsible for notices sent to outdated addresses

Our Contact Information:

17.7 Headings

  • Section headings are for convenience only
  • Do not affect interpretation of Terms

17.8 Language

  • These Terms are written in English
  • Translations (if any) are for convenience only
  • English version prevails in case of conflict

17.9 Independent Contractors

  • You and we are independent contractors
  • Nothing in these Terms creates employer-employee relationship
  • You are solely responsible for taxes and regulatory compliance

17.10 Feedback and Suggestions

If you provide feedback or suggestions:

  • We may use them without obligation to you
  • You grant us unlimited, perpetual license to use feedback
  • No compensation is owed for suggestions
  • We are not obligated to implement or respond to feedback

18. COMPLIANCE WITH LAWS

18.1 Your Compliance Obligations

You agree to comply with:

  • All applicable Indian laws and regulations
  • Export control and sanctions laws
  • Anti-money laundering (AML) regulations
  • Tax laws and reporting requirements
  • Professional licensing and regulatory requirements in your field

18.2 Restricted Jurisdictions

  • Services may not be available in all countries
  • It is your responsibility to ensure use is legal in your jurisdiction
  • We reserve the right to restrict access from certain locations

18.3 Tax Compliance

Your Tax Obligations:

  • You are responsible for all taxes (income tax, GST, etc.)
  • Determine tax implications of purchases and use
  • Maintain records for tax purposes
  • We provide invoices and transaction records; you handle tax filing

Our Tax Compliance:

  • We collect and remit GST as required
  • We provide GST-compliant invoices
  • Tax rates may change per government regulations

19. SPECIAL PROVISIONS FOR CORPORATE/ENTERPRISE CLIENTS

19.1 Enterprise Agreements

For corporate purchases exceeding ₹1,00,000:

  • Separate Master Services Agreement (MSA) may be executed
  • These Terms apply unless specifically modified in MSA
  • Corporate billing and payment terms available
  • Volume pricing and custom packages available

19.2 Corporate Licenses

Team/Corporate Licenses:

  • Allow multiple users from same organization
  • Subject to license limits (number of seats)
  • Cannot be shared outside authorized organization
  • Separate pricing and terms apply

19.3 Data Processing Agreements

For corporate clients requiring data protection compliance:

  • Data Processing Agreement (DPA) available upon request
  • Standard contractual clauses for data transfers
  • Compliance with GDPR, DPDPA, and other frameworks

20. CONTACT INFORMATION

20.1 General Inquiries

iDream Advisory Services Pvt Ltd
Brands: Blend.world | iDream.in

Registered Office:
F56 Moongipa Arcade, DN Nagar, Andheri West
Mumbai 400 053, India

Corporate Identification Number (CIN): U72200MH2003PTC139114
GST Number (GSTIN): 27AABCI0774M1ZB
PAN: AABCI0774M

20.2 Contacts

All inquiries should be directed to hello@blend.world with appropriate subject line

21. ACKNOWLEDGMENT AND ACCEPTANCE

By using Services offered through Blend.world or iDream.in, you acknowledge that:

✓ You have read these Terms and Conditions in their entirety

✓ You understand and agree to be legally bound by these Terms

✓ You are aware of your rights under Indian consumer protection laws

✓ You understand the refund, cancellation, and termination policies

✓ You accept the disclaimers, limitations of liability, and intellectual property restrictions

✓ You will comply with the Code of Conduct and use Services appropriately

✓ You have the legal authority and capacity to enter into this agreement

✓ You consent to data collection and processing as described

✓ You agree to the dispute resolution process outlined

✓ You will not misuse Services or violate intellectual property rights

If you do not agree to any part of these Terms, you must immediately stop using our Services.

THESE TERMS AND CONDITIONS CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND IDREAM ADVISORY SERVICES PVT LTD. PLEASE READ THEM CAREFULLY AND CONTACT US IF YOU HAVE ANY QUESTIONS.

Last Updated: December 1, 2025
Effective Date: December 1, 2025
Version: 1.0