Tackling Trust Deficit, Communication & Performance while working virtually

Thanks to Covid 19, remote working has become an extended and accepted part of the workplace experience for most organisations across the globe. For those organisations that are new to this, this has meant adjusting to completely new realities. It has not been easy for all. As the ‘people factor’ takes centre stage in running a business, business leaders have had to radically alter their own thinking as well as processes. Ensuring co-workers retain a high degree of trust within teams has been a challenge. Communication styles amongst team members have required new thinking. The way performance is measured has undergone radical change.

Trainer: Karen Plum

London-based, 30-year-old workplace strategy consultants, Advanced Workplace Associates (“AWA”), has been operating as a hybrid orgnisation with consultants across the globe working remotely. Offering evidence-based services, AWA is rooted in research around the science and art of knowledge worker performance at work. AWA’s Director of Research, Karen Plum, through a series of 4 videos, lays down the basics of retaining trust, maintaining the right style of communication and factors that lead to high performance, in a virtual world.

The 4-part course is based on Karen and team’s research, AWA’s 30 years of experience with clients as well as AWA’s own experience of running an organisation for decades where consultants work virtually.

Expected Outcome
Learn to link evidence and science with the on-ground challenges of managing a workforce that is partly virtual and partly not. Pick up insights about solving problems related to knowledge worker performance.

Who is it for?
• Leaders from all areas of business
• Those responsible and/or interested in ‘people issues’
• Business owners
• HR Leaders

Key Takeaways
• How to retain a high degree of trust amongst knowledge workers when they work remotely
• Understanding the right ways of communicating amongst those who work remotely
• The evidence and science behind knowledge worker performance
• Real-life examples from AWA’s own experience of running a virtual organisation for 3 decades